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Privacy Policy
Last updated: 23/04/2025

Allards Crane Trucks is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information.

  1. Information We Collect
    We may collect the following information when you contact us or use our services:
    • Name
    • Phone number
    • Email address
    • Delivery or pickup address
    • Job details related to transport or lifting
    • Any information you provide when requesting a quote or making a booking

  2. How We Collect Information
    We collect information when you:
    • Submit a quote request on our website
    • Call, email, or message us
    • Make a booking
    • Communicate with our team during service delivery

  3. How We Use Your Information
    We use your information to:
    • Provide quotes
    • Confirm and manage bookings
    • Arrange pickups and deliveries
    • Communicate with you about your job
    • Improve our services
    • Maintain internal records and accounts

  4. How We Store and Protect Your Information
    We store your information in secure business systems.
    Access is restricted to staff who need it to perform their duties.
    We do not sell or share your information with third parties except where required to complete a job, such as giving delivery details to a driver.

  5. Sharing Your Information
    Your information may be shared only when:
    • It is needed to complete transport or lifting work
    • Required by law, regulation, or safety obligation

We do not share customer information for marketing or advertising.

  1. Website and Cookies
    Our website may use basic cookies or analytics tools to improve user experience and website performance. These tools do not store personal information unless you submit it directly through our forms.

  2. Your Rights
    You can request access to the personal information we hold about you or ask for corrections if your details are incomplete or inaccurate. Contact us using the details below.

  3. Contact Us
    If you have any questions about this Privacy Policy, or you want to update or request your information, please contact:

Allards Crane Trucks
Email: allards@allardsplanthire.com.au
Phone: (02) 8850 7777
Website: https://allardscranetrucks.com.au